Shipping policy

**Shipping Policy**  

**Effective Date:** [Insert Date]  

At [Your Company Name], we strive to make the shipping process as smooth and cost-effective as possible for our customers. Please review our shipping policy below for details on how we handle small package shipments.  

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### **1. Free Shipping on Small Single-Parcel Shipments**  
- **Eligibility**: We offer **free shipping** on eligible small single-parcel shipments within the continental United States.  
- **Parcel Size and Weight**: Eligibility is determined based on size and weight guidelines established by our shipping carriers. Generally, small packages must not exceed [insert size/weight limit, if applicable].  

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### **2. Order Processing Time**  
- Orders are typically processed within **1-2 business days** after payment is received.  
- Orders placed after 3:00 PM [Time Zone] or on weekends/holidays will be processed on the next business day.  

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### **3. Shipping Methods**  
- We ship via USPS, UPS, FedEx. The choice of carrier depends on the size, weight, and destination of your package.  
- Standard shipping typically takes **3–7 business days** for delivery, depending on your location.  

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### **4. Exceptions to Free Shipping**  
Free shipping does **not** apply to:  
- Orders shipping outside the continental United States (e.g., Alaska, Hawaii, Puerto Rico, or international locations).  
- Oversized or multiple-parcel shipments.  
- Expedited shipping options, which are available at an additional cost.  

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### **5. Tracking Your Shipment**  
Once your order has shipped, you will receive a confirmation email with tracking information. You can use this information to monitor your package’s progress and estimated delivery date.  

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### **6. Damaged or Lost Shipments**  
- If your package arrives damaged, please contact our Customer Service team within **3 business days** of receipt to initiate a claim.  
- For lost shipments, please notify us immediately so we can work with the carrier to resolve the issue.  

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### **7. Contact Us**  
If you have any questions or concerns regarding your shipment, please contact us at:  
- Email: wholesalefiresupply.com  

Thank you for choosing S&S WHOLESALE FIRE SUPPLY for your fire protection supply needs. We appreciate your business!